• VikingBags

VikingBags

Overview

VikingBags has a rating of 4.6 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VikingBags most frequently mention customer service, sissy bar, and good quality. VikingBags ranks 7th among Motorcycle Gear sites.

  • Service
    39
  • Value
    40
  • Shipping
    39
  • Returns
    25
  • Quality
    40
Positive reviews (last 12 months): 95.2%
Positive
20
Neutral
0
Negative
1
33
See all photos
How would you rate VikingBags?
Top Positive Review

“Very Satisfied”

Ken B.
1/6/24

Fast Shipping, well packed and secured packaging. Iron Born Blade Sissy Bar looks great and fit perfectly. Medium Patriot bag exceeds quality and storage expectations. Highly Recommend!

Top Critical Review

“Terrible Returns Policy, Slow Customer Support”

Ava G.
11/15/23

This company's return policy is terrible. If you buy something, be sure you won't return it. When you return something you will have to pay for return shipping, and they take forever to process your return. It will be several weeks before you get your money back. If you contact customer support, it will be multiple days before they respond.

Reviews (186)

Rating

Timeframe

Other

Reviews that mention popular keywords

viking bags (63) scott adam (25) customer service (63)
Thumbnail of user kenbriggs2000
1 review
0 helpful votes
January 6th, 2024

Fast Shipping, well packed and secured packaging. Iron Born Blade Sissy Bar looks great and fit perfectly. Medium Patriot bag exceeds quality and storage expectations. Highly Recommend!

Products used:
Sissy Bar and luggage

Service
Value
Shipping
Quality
Thumbnail of user theojkett
1 review
0 helpful votes
April 29th, 2024

If you are looking for aftermarket luggage for your motorcycle, look no further than Viking Bags. I have had the opportunity to use a few of Viking Bags products and they are just fantastic. Durable, good looking and functional. This stuff is NOT junk, so do not hesitate to equip your bike with anything from this company.

Tip for consumers:
If you want to learn more about the DAGR line of Viking Bags, check out my review of the bag on my YouTube Channel "Ride with Ted" here. https://youtu.be/2lrREf8p6Ug?si=i4AUDw769LxVR7rm

Products used:
Dagr 22L Motorcycle Sissy Bar Bag

Thumbnail of user cgmonterreyz
1 review
0 helpful votes
May 2nd, 2024

This product really did the trick, it is big enough for a weekend trip and small enough for day trips or running errands around town,I went up to Hollister trough freeways and winding roads and did not become loose, I really enjoyed the laptop sleeve and all the extra pockets as I made sure I fulled all them out, it is stylish and sturdy, can't wait to take it on more trips.

Products used:
Travel bags

Service
Value
Shipping
Returns
Quality
Thumbnail of user brittany05mustang
1 review
0 helpful votes
February 8th, 2024

Dirt Man Motorcycle bookbag - It feels great when wearing it as a stand alone bookbag and having the adjustment with chest straps make it convenient for my husband and I to swap the bag between the two of us and have a perfect fit. The over the shoulder straps with extra padding keeps it from digging into shoulders when loaded heavy. It is comfortable on the bag and doesn't move around. Decent amount of space for a smaller bag, has cupholders, and additional rings for added clip on storage. Great product!

Products used:
Dirt Man Motorcycle Bookbag

Service
Value
Shipping
Quality
Thumbnail of user deannq
1 review
0 helpful votes
June 23rd, 2018

I love my bags. Kiara was very helpful on helping me choose a set my boyfriend had a couple issues installing them however he got it handled.

Thumbnail of user eleven10garage
1 review
0 helpful votes
February 29th, 2024

Viking bags products are excellent and they have a great customer service team and quick turnaround time on shipments.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patrickr1030
1 review
0 helpful votes
February 8th, 2024

We received an awesome bag as a gift to our charity event. We auctioned it off and raised and extra $200.

Thanks

Thumbnail of user avery2646
1 review
1 helpful vote
November 15th, 2023

This company's return policy is terrible. If you buy something, be sure you won't return it. When you return something you will have to pay for return shipping, and they take forever to process your return. It will be several weeks before you get your money back. If you contact customer support, it will be multiple days before they respond.

Thumbnail of user omarl15
Omar L. – VikingBags Rep

Hello Ava,

Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you've experienced with our return process. We genuinely value your feedback and want to make things right.

Upon reviewing our records, we couldn't locate a return form for order #600609. It's essential to us that you have a positive experience, and we want to assist you with your return promptly.

To expedite the resolution, could you please provide additional details or contact our customer support team directly? They are available to assist you with the return process, address any concerns, and provide updates on the status of your return.

You can reach our customer support team at888-208-1949 or support@vikingbags.com. By connecting with them directly, we can ensure a more personalized and efficient resolution to your situation.

We understand the importance of your return, and we are committed to making this process as smooth as possible for you. Thank you for your understanding, and we appreciate the opportunity to assist you further.

Best regards,
Vikingbags

Thumbnail of user frankbellini1964
1 review
0 helpful votes
January 13th, 2024

Viking Bags have been an amazing company to work with and we are proud to have them as a sponsor of our Combat Veterans Chapter and for our Annual SOHO Ride Veterans charity event during the 1st weekend of the Myrtle Beach Bike Spring Rally.

The perennial favorite amongst our membership is the DAGR line of touring bags. The quality and workmanship of this product line is incredible. The bags hold up well for long haul riding and they have plenty of room to augment tour pack and saddle bag storage. Plus, they are easy to attach and remove during layovers and overnight stays.

Viking Bags is setting the standard for motorcycle storage bags.
Check them out, you won't regret it.

Products used:
DAGR Bag line

Service
Value
Shipping
Quality
Thumbnail of user joannw273
1 review
0 helpful votes
January 23rd, 2024

Great products with customer service who I have corresponded with numerous times and have never had an issue. Viking is one of our go to when we are looking to upgrade luggage etc

Products used:
We have purchased two saddle bags, a backseat travel luggage

Service
Value
Shipping
Quality
Thumbnail of user keithr639
1 review
0 helpful votes
August 4th, 2022
Verified purchase

Not only will the install go wrong because of their horrible instructions, you are sent to a video and when you do it that way you get ruined tires because of the bolt lengths. Customer service is worthless and tried to blame it on me for not Riding and then checking. WOW STUPID how do you think i found the problem?

Thumbnail of user omarl15
Omar L. – VikingBags Rep

Hello Keith,

Thank you for bringing this matter to our attention, we take all good and negative reviews very seriously. We have heavily reviewed your case and would need more details on your order. Please call in at 888-208-1949 to speak to Omar.
Thank you.
- Viking Bags

Thumbnail of user kennethk1164
1 review
0 helpful votes
April 23rd, 2024

The Trident Large Motorcycle Sissy Bar Backpack is a well made bag made of good quality materials and excellent workmanship. It is also a versatile bag with many pockets for storage, and can be used as a tail bag or backpack.

Tip for consumers:
Not sure

Products used:
Viking Trident Bag Large

Service
Value
Shipping
Quality
Thumbnail of user knoblemoto
1 review
0 helpful votes
October 28th, 2023

I picked up a back pack/ sissy bar bag from them. This is a great product, that appears to be really quality! Great product!

Service
Value
Shipping
Quality
Thumbnail of user caroljh
1 review
0 helpful votes
May 18th, 2022

I ordered a seat for my Harley sportster 72. Didn't fit as they said it would. Been trying to return/exchange it for three days now. Haven't heard anything from them. It shouldn't be this difficult. Frustrating..

Tip for consumers:
Definitely not OEM.. don’t think it’s going to boot right up..

Products used:
Sissy bar even though it came in bent I made it work..

Service
Value
Shipping
Returns
Quality
Thumbnail of user lj302
1 review
0 helpful votes
October 8th, 2023

I have several Viking Bags I use on a regular basis. Compared to other brands you cant beat the prices and I highly recommend them!

Products used:
Aissy bar bag & back pack/sissy bar bag

Service
Value
Shipping
Quality
Thumbnail of user rickn246
0 reviews
0 helpful votes
June 27th, 2022
Verified purchase

I bought the Viking Essential Side Pocket Large Leather Motorcycle Saddlebags for a 2021 Harley 883 Iron. Also bought directional relocation kit. Spent $400 +. Could not install myself. Cost me $534.00 to have installed. The don't tell you that you have to cut the original license plate bracket off directional. Be careful ….

Tip for consumers:
Installation video not accurate very misleading

Service
Value
Shipping
Quality
Thumbnail of user jong52
3 reviews
25 helpful votes
October 3rd, 2023

I got these bags and had a few issues at first but customer service got with me and took care of everything and replaced the bags. I love these bags. Big and roomy. Make sure you use lock tight to make sure they don't shake loose.

Products used:
Leather wrapped hard bags

Service
Value
Returns
Quality
Thumbnail of user omarl15
Omar L. – VikingBags Rep

Hello Jon

Thank you for taking the time to share your concerns and provide feedback regarding your recent experience with our product. We deeply regret the issues you've encountered and any inconvenience they may have caused.
We would like to extend our sincere apologies for any frustrations you've experienced. Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to your full satisfaction. We take your feedback seriously and would appreciate the opportunity to discuss these concerns with you further.

To ensure that we fully address your specific issues, we kindly request that you provide us with additional details, including any photos or information that can help us better understand the problems you're facing with the product. This will allow us to work towards an effective and lasting solution.

Please feel free to reach out to us with the requested information or any additional details, and we will prioritize your concerns. Your feedback is invaluable in helping us improve our products and service.

Once again, we apologize for any inconvenience you've experienced, and we look forward to the opportunity to rectify the situation to your satisfaction.

Best regards,
Viking Bags Support

Thumbnail of user jeffw126
2 reviews
1 helpful vote
July 28th, 2022

Bags are too big but they don't tell you that until you take your first ride and your belt guard gets destroyed. I wouldn't recommend these to my worst enemy.

Tip for consumers:
Do Not Buy!!!

Products used:
Saddlebags

Service
Value
Shipping
Returns
Quality
Thumbnail of user omarl15
Omar L. – VikingBags Rep

Hello Jeff,

Thank you for bringing this matter to our attention, We would like to speak about this matter to try and help you. Please call in at 888-208-1949 to speak to Omar.
Thank you.
- Viking Bags

Thumbnail of user vk97
3 reviews
0 helpful votes
September 20th, 2023

I love their Throw Over Saddlebag. Ann reached out to me and offered this bag. This bag was fitted perfectly on my motorcycle. I would give 10/10.

Tip for consumers:
I love them

Products used:
Saddlebag

Service
Value
Shipping
Returns
Quality
Thumbnail of user jims2444
3 reviews
0 helpful votes
September 20th, 2023

My dagr is still in good shape even after a long time. The price was also reasonable. I would recommend Viking Bags to every good biker.

Tip for consumers:
Good bags

Products used:
Bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user dominickt36
3 reviews
0 helpful votes
September 20th, 2023
Verified purchase

Their Tactical backpack was great and the winner of the event was also pleased with the bag. Great company.

Tip for consumers:
Great shipping

Products used:
Bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracym279
2 reviews
4 helpful votes
August 10th, 2020

I ordered a tail bag and saddle bags from Viking. Very expensive with the Canadian dollar exchange.
1. They charged me $115 in shipping fees.
2. The tail bag arrived in a box from Fedex along with the hardware for the saddlebags - but NO saddlebags. A receipt in the box shows the saddlebags are part of the order.
3. Phoned Viking several times over 2 days - can't reach a real person. Left messages, never got a call back.
4. Viking charged $115 in shipping fees but never told me that there will be additional fees for delivery by Fedex. By the time all is paid for I am paying 4 times as much - with no product.

Thumbnail of user ottied3
2 reviews
0 helpful votes
August 29th, 2022

A little slow processing, shipping & updating their website in my opinion but reasonable.
I have an 04 Road King with the full detachable windshield and they fit perfectly.
Not made in the USA so we'll see how they hold up.
Good fit and looks, a little pricey for what they are.
Overall I'm happy so far.

Service
Value
Shipping
Quality
Thumbnail of user travisg259
1 review
0 helpful votes
December 6th, 2022
Verified purchase

The bag is now useless. Somehow they can't get me a strap like the one that came with it

Thumbnail of user omarl15
Omar L. – VikingBags Rep

Hello Travis,

We read your review and would like to help you find any part you may need. Please call in and provide your order details so we may take care of this for you. Thank you.

-Viking bags

Thumbnail of user authers7
2 reviews
1 helpful vote
January 14th, 2021

I caught the bug of going on adventurous tours on my bike since I was very young. For my vocational trips, I needed to carry a lot of my stuff. I ordered a large-sized Sissy bar bag from Viking Bags for that purpose. It arrived earlier than expected and the quality exceeded my wildest expectations. A rigidly made sassy, clean, spacious, and very good looking bag that actually worths every penny. Thank you VikingBags. I will Buy more from this shop.

Products used:
Sissy Bar Bags

Service
Value
Shipping
Returns
Quality

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From the business

Motorcycle Saddlebags for all the major brands are available on cheap prices. Viking Offers huge range for motorcycle leather and hard saddlebags. Shop Now!.

Company Representative

Thumbnail of user omarl15
Omar L.

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